Privacy Policy

This Privacy Policy sets out the way in which we collect, use and store any information that you supply to us when contacting us (meaning The Little Leather Box Company – ‘LLBC’).

LLBC is committed to ensuring that your data is protected and that all personal information is respected. Where you provide specific information by which you can be identified when communicating with us, then the information will only be used in accordance with this Privacy Policy. This policy becomes effective from 25 May 2018.

The name and contact details of our organisation: The Little Leather Box Company, Bidders Croft, Drake Street, Welland, Malvern WR13 6LN. Telephone 01684 592179.

For the purposes of the GDPR, our Data Control Officer is Mrs Charlotte L. Carver at the address above.

This policy (together with any other documents referred to) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

Please read the following carefully to understand how we handle your personal data and what we do with it. By contacting us, and/or continuing to communicate with us, you accept and consent to the practices described within this policy. You have the right to withdraw your consent at any time.

Information Collection

In order to keep you informed of the goods and services we offer, we collect certain information from you, for which purpose we retain your contact information. LLBC is the sole user of this information. We do not share this information with third parties unless it is with your consent. LLBC uses the information given to us by you to provide our business services in the way that is set out in this privacy policy. You can change your registration details by contacting our Data Control Officer via the Contact Us page.

Information you give us

You may provide us with information about yourself, or related people. This may be by filling out forms on our website or by communicating with us by telephone, email or otherwise.

The following are examples of information we may collect directly from you:

• Name/s
• Email address
• Postal address & post-code
• Telephone numbers
• Where you heard about us
• Communication preferences

How we use the information we collect

Our main use of your information is to keep you updated regarding what we sell, including new products or services, special offers and promotions.

We may also use your data for the following purposes:

• To respond to your orders, requests and/or questions
• To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information and/or services you request from us
• To send you communications periodically with information about LLBC that we think will be of interest to you

Lawful basis for data processing

LLBC will only process your data in pursuance of our legitimate interest in relation to sales of our products and provision of services (for example engraving silver items you have ordered).

Choice & Control

If you believe that any information we are holding about you is incorrect or incomplete, please contact our Data Control Officer as soon as possible. We will promptly amend any information found to be incorrect.

Retention and Disposal of Personal Data

LLBC has a documented policy which outlines the collation, retention and disposal of the data we hold. We will retain such data for a period necessary to fulfil our contractual obligations to you, and for a further period of six years, or such other retention period as may be required by law.

The right to withdraw consent

You have a legal right to see the data we hold on you. If you do not wish to receive further communications from us, or do not want us to contact you regarding the goods and services we offer, please advise us accordingly by emailing via the Contact Us page.

Security

We are committed to ensuring that your information is held by us securely. In order to prevent unauthorised access or disclosure, we have put in place suitably robust physical, electronic and managerial procedures to safeguard and secure the information we collect. All data is processed within the EU and is kept in a secure environment.  LLBC uses all reasonable endeavours to guard against unauthorised access.

Access Rights

You have a right to access the personal information held about you. To obtain a copy of the personal information LLBC holds about you, please email our Data Control officer.  We will acknowledge your request promptly and confirm what we need to do to satisfy your request.

Changes to This Policy

We will periodically review this document and, where necessary, update our privacy information. This document will be freely available on our website, or on request from our office. You may review this document at any time to ensure that you are content with our prevailing Privacy Policy. You always retain the right to control the contact you receive from LLBC.

Feedback

We want to make sure we’re giving you the information about privacy and security to which you are entitled. If you feel there is anything important missing from this document, or if you have any feedback, questions or concerns, then please email via the Contact Us page.